Frequently Asked Questions

Frequently Asked Questions (FAQ) - Zaagi' Pups Dog Boarding

General Information

1. Q: What is Zaagi' Pups Dog Boarding? A: Zaagi' Pups offers exclusive "Stay and Play in Home Pup Boarding" in the serene countryside of Ehrhardt, SC. We provide a loving, kennel-free environment where your dog lives as part of our family, enjoying acres of outdoor space and personalized attention while you're away.

2. Q: How is Zaagi' Pups different from traditional kennels? A: Unlike traditional kennels, your dog will stay in our actual home, not a separate kennel building. They receive constant human interaction, enjoy indoor comforts, and have supervised access to expansive outdoor areas, offering a true "country vacation" experience.

3. Q: Where are you located? A: We are located in Ehrhardt, South Carolina, offering a peaceful rural setting ideal for dogs to play and relax.

Eligibility & Requirements

4. Q: What are the health requirements for my dog to board with Zaagi' Pups? A: For the safety and health of all our guests, all pups must be in good health, up-to-date on all vaccinations (including Rabies, Distemper/Parvo, and Bordetella), and current on veterinarian-prescribed heartworm and flea/tick prevention. Proof of vaccinations and prevention may be required.

5. Q: Does my dog need to be spayed or neutered? A: Yes, all dogs over one year old must be spayed or neutered to be eligible for boarding at Zaagi' Pups.

6. Q: What temperament is required for boarding? A: All dogs must have a good, non-aggressive temperament. They should be friendly or at least tolerant of other dogs and humans, as they will be sharing our home environment with other compatible pups and our family. A meet-and-greet or trial stay may be required to assess temperament.

7. Q: Does my dog need to be housetrained and crate trained? A: Yes, all boarding pups must be fully housetrained. While they may not spend all their time in a crate, they must be comfortable and reliably crate trained for safe and comfortable overnight sleeping and during times when supervision is not direct.

Booking & Rates

8. Q: How do I book a stay for my dog? Please check availability and book at www.rover.com/sit/Maries23840 

9. We recommend booking well in advance, especially for holidays and peak seasons.

10. Q: What is your cancellation policy? A full refund is available if canceled by 12:00 pm Eastern Standard Time, 3 days before the service begins.

11. Q: How much does "Stay and Play" boarding cost? Our current rates can be found on our Rover.com Page www.rover.com/sit/Maries23840 

12. Q: Do you offer discounts for multiple dogs or extended stays? We offer a multi-pet discount for dogs coming from the same household.

During Your Dog's Stay

12. Q: What should I pack for my dog's stay? A: Please pack your dog's regular food (in clearly labeled containers or bags with feeding instructions) to avoid stomach upset. You can also bring their favorite bedding, a comfort toy, and any necessary medications with clear instructions. We provide bowls, treats (with your permission), and plenty of fun!

13. Q: What is a typical day like for dogs at Zaagi' Pups? A: Days at Zaagi' Pups are filled with a balance of activity and rest. They typically include morning outdoor playtime and exploration, indoor relaxation, individual attention, afternoon group play (for compatible dogs), enrichment activities, feeding times, and plenty of supervised cuddle time.

14. Q: How often will I receive updates about my dog? A: We understand you'll miss your pup! We provide daily "Pupdates" including photos and/or videos, so you can see your dog enjoying their vacation.

15. Q: How do you handle emergencies or medical needs? A: In case of a medical emergency, we will immediately contact you and transport your dog to your designated veterinarian or the nearest emergency veterinary clinic. We are also experienced in administering most medications as needed.

16. Q: Can my dog be fed a special diet or medication? A: Yes, absolutely. Please provide detailed instructions for any special diets or medications at drop-off. We are happy to accommodate.

17. Q: What if my dog gets lonely or anxious? A: Our in-home environment is designed to minimize anxiety. Your dog will receive constant human companionship, structured routines, and plenty of mental and physical stimulation to keep them happy and comfortable. If any signs of anxiety appear, we will work to comfort them and communicate with you immediately.